Beranda Buku Business Analysis Techniques – 72 Essential Tools

Buku

Business Analysis Techniques – 72 Essential Tools

2010-01-01

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In Business Analysis Techniques: 72 Essential Tools, James Cadle, Debra Paul, and Paul Turner present a comprehensive guide to various techniques that business analysts can use to improve their practices. The book categorizes 72 essential tools and techniques into three main areas: business analysis, modeling, and solution evaluation.

Each technique is explained with clear definitions, applications, and practical examples, making it accessible for both novice and experienced analysts. The authors cover a wide range of tools, including SWOT analysis, business process modeling, user stories, and data flow diagrams, among others.

Additionally, the book addresses how these techniques can be applied in different contexts, such as project management and stakeholder engagement, highlighting their relevance in achieving successful business outcomes. Overall, the text serves as a valuable reference for practitioners looking to enhance their analytical skills and effectively contribute to business improvement initiatives.

"A business analyst, much like other skilled professionals—such as a surgeon—requires a complete toolkit along with the skills and knowledge to effectively use each tool when and where it is needed."

The 72 essential tools included in the book:

01.	PESTLE analysis
01.a.	PEST analysis
01.b.	PESTEL analysis
01.c.	PESTLIED analysis
01.d.	STEEPLE analysis
02.	Porter’s Five Forces framework
03.	MOST analysis
03.a.	VMOST analysis
04	Resource Audit
04.a.	Resource analysis
05.	Boston Box
05.a.	Boston Consulting Group matrix
05.b.	BCG matrix
06.	SWOT analysis
06.a.	TOWS analysis
07.	Ansoff’s matrix
07.a.	Ansoff’s Box
08.	McKinsey’s 7-S
09.	Four-view model
09.a.	Three-view model
10.	Critical success factors
11.	Key Performance Indicators
12.	Balanced Business Scorecard
13.	Interviewing
14	Workshops
14.a.	Facilitated workshops
14.b.	Joint requirements planning workshops
14.c.	Joint Application Development Workshops (IBM)
15.	Observation
15.a.	Structured observation
15.b.	STROBE
15.c.	Shadowing
15.d.	Protocol analysis
15.e.	Ethnographic study
16.	Questionnaires
16.a.	Surveys
17.	Sampling
17.a.	Activity sampling
17.b.	Work measurement
17.c.	Record sampling
18.	Special-purpose records
18.a.	Timesheets
19.	Document analysis
20	Rich pictures
21.	Mind maps
21.a.	Semantic networks
21.b.	Webs
21.c.	Concept maps
22.	Context diagram
23	Stakeholder nomination
24.	Background research
24.a.	Report analysis
24.b.	Background reading
25.	Stakeholder wheel
26.	Power/interest grid
26.a.	Influence/interest grid
26.b.	P/I grid
26.c.	Power/impact grid
27	CATWOE
27.a.	VOCATE
27.b.	PARADE
27.c.	Root definition
28.	Business activity modelling
28.a.	Business Activity Model (BAM)
28.b.	Conceptual model
28.c.	Logical activity model
29.	RASCI charts
29.a.	RACI charts
29.b.	ARCI charts
30.	Stakeholder management planning
30.a.	Stakeholder map
31.	Thomas–Kilmann conflict mode instrument
31.a.	Thomas–Kilmann instrument (TKI)
31.b.	Thomas–Kilmann conflict model
32.	Principled negotiation
33.	Value proposition analysis
34.	Value chain analysis
35.	Organisation Diagram
35.a.	Organisation model
36.	Business event analysis
36.a.	System event analysis
36.b.	Business process triggers
37.	Business process modelling
37.a.	Swimlane diagrams
37.b.	Process maps
38.	Business rules analysis
38.a.	Constraints analysis
39.	Decision tables and decision trees
40.	Gap analysis
41.	Options identification
42.	Feasibility analysis
43.	Force-field analysis
44.	Cost–benefit analysis (CBA)
44.a.	Benefit–cost analysis (BCA)
45.	Impact analysis
46	Risk analysis
46.a.	Risk management
46.b.	Risk identification
47.	Investment appraisal
48.	Business case report creation
49.	Business case presentation
50.	Scenarios
51.	Storyboarding
52.	Prototyping
53.	Hothousing
54.	Timeboxing
55.	MoSCoW prioritisation
56.	Requirements organisation
57.	Requirements documentation
58.	Acceptance criteria definition
59.	Requirements validation
60	Requirements management
61.	Requirements traceability matrix
62.	Use case diagrams and use case descriptions
63.	Entity relationship modelling
63.a.	Entity relationship diagrams (ERDs)
63.b.	Logical data modelling/models (LDM)
64	Class modelling
64.a.	Object class modelling
65.	CRUD matrix
66.	Cultural analysis
67.	Kurt Lewin’s model of organisational change
68.	SARAH model
69.	Learning cycle
69.a.	Kolb cycle
69.b.	Learning styles
70	Conscious competence model
71.	Benefits management
72.	Benefits realisation

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Business Analysis Techniques – 72 Essential Tools

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